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Prudential CNY Realty's fundamental Core Values and Services Standards guide us in pursuit of our vision. We value ...
We are committed to useful and constructive honesty & candor.
Service
We work hard to meet every customer's needs.
Relationships
We provide a cohesive and supportive environment.
Empowerment
We have the authority to influence issues and actions.
Growth
We continuously pursue new skills and knowledge.
Compassion
We promote and support the needs of others.
Service Standards:
To achieve our vision we adhere to these Service Standards
Ethical & Professional:
To adhere to the REALTOR® Code of Ethics and Standards of Practice, and to advise our clients and advocate on their behalf.Knowledgeable:
To inform clients about current market conditions and trends; to dedicate ourselves to improvement through advance training, and to survey client satisfaction.Understand & Listen:
To introduce and tailor services to the client. To survey clients and determine their level of satisfaction.Committed:
To follow up on schedules and details. To exceed clients' expectations.Available:
To consult on a regular basis throughout the process and to provide prompt, ongoing communication.Responsive:
To return phone calls and e-mails promptly, and to demonstrate care.Pleasant & Positive:
To be cooperative with all participants in every transaction. To be positive and proactive at all times.Flexible:
To accommodate client request and revise strategies as needed.
